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	<title>Comments on: Steaming Mad</title>
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		<title>By: Stephanie</title>
		<link>http://www.shipwreckedproject.com/blog/steaming-mad/comment-page-1#comment-6</link>
		<dc:creator>Stephanie</dc:creator>
		<pubDate>Wed, 07 Sep 2005 08:24:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.shipwreckedproject.com/?p=10#comment-6</guid>
		<description>Yes, it&#039;s an issue of project management. But as far as Kerry&#039;s backhanded defense of the federal response vs. local government, I have this to say:&lt;BR/&gt;&lt;BR/&gt;I heard Mayor Nagin on the radio, begging the federal government to &quot;get off their asses&quot; and do something.&lt;BR/&gt;&lt;BR/&gt;At the end of the interview, he broke down and cried.&lt;BR/&gt;&lt;BR/&gt;I also saw Bush visit the affected areas, face as stiff as a chalkboard, no emotion visible.&lt;BR/&gt;&lt;BR/&gt;Then I hear the FEMA and Homeland Security people making platitudes towards each other without really seeming to give a damn about what really happened.&lt;BR/&gt;&lt;BR/&gt;Meanwhile, Condoleeza Rice was off watching a Broadway show and buying $1,000 shoes for herself while people were starving to death at the New Orleans Convention Center.&lt;BR/&gt;&lt;BR/&gt;Just look at the faces of those on TV - even the reporters have had a hard time keeping their emotions at bay - and judge for yourself who obviously cares and who obviously doesn&#039;t.&lt;BR/&gt;&lt;BR/&gt;Project management goes more smoothly when people are actually interested in the outcome. From what I can tell, the people at the top just didn&#039;t care. That&#039;s why they didn&#039;t have a fire lit up under their butts and why nothing happened, until the public started demanding some action thanks to the news coverage.&lt;BR/&gt;&lt;BR/&gt;The local New Orleans guys - they did their best, which wasn&#039;t good enough, but at least they tried. Which is more than I can say for some other folks.</description>
		<content:encoded><![CDATA[<p>Yes, it&#8217;s an issue of project management. But as far as Kerry&#8217;s backhanded defense of the federal response vs. local government, I have this to say:</p>
<p>I heard Mayor Nagin on the radio, begging the federal government to &#8220;get off their asses&#8221; and do something.</p>
<p>At the end of the interview, he broke down and cried.</p>
<p>I also saw Bush visit the affected areas, face as stiff as a chalkboard, no emotion visible.</p>
<p>Then I hear the FEMA and Homeland Security people making platitudes towards each other without really seeming to give a damn about what really happened.</p>
<p>Meanwhile, Condoleeza Rice was off watching a Broadway show and buying $1,000 shoes for herself while people were starving to death at the New Orleans Convention Center.</p>
<p>Just look at the faces of those on TV &#8211; even the reporters have had a hard time keeping their emotions at bay &#8211; and judge for yourself who obviously cares and who obviously doesn&#8217;t.</p>
<p>Project management goes more smoothly when people are actually interested in the outcome. From what I can tell, the people at the top just didn&#8217;t care. That&#8217;s why they didn&#8217;t have a fire lit up under their butts and why nothing happened, until the public started demanding some action thanks to the news coverage.</p>
<p>The local New Orleans guys &#8211; they did their best, which wasn&#8217;t good enough, but at least they tried. Which is more than I can say for some other folks.</p>
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		<title>By: Diana Lindstrom</title>
		<link>http://www.shipwreckedproject.com/blog/steaming-mad/comment-page-1#comment-7</link>
		<dc:creator>Diana Lindstrom</dc:creator>
		<pubDate>Tue, 06 Sep 2005 22:31:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.shipwreckedproject.com/?p=10#comment-7</guid>
		<description>Kerry,&lt;BR/&gt;&lt;BR/&gt;Thanks for your comment.  I believe that a good project manager would have included the survivors who were providing assistance.  Most likely with a coordinator and as much equipment and supplies as possible.&lt;BR/&gt;&lt;BR/&gt;An excellent project manager utilizes all available resources.  She/he includes all stakeholders in the communication system.&lt;BR/&gt;&lt;BR/&gt;I chose not to discuss the local - state and municipal - leadership for a reason.  They were also affected by the hurricane.  I understand that there were a couple of suicides in the New Orleans police force.  People can only do so much - dealing with personal loss is more than enough for most.&lt;BR/&gt;&lt;BR/&gt;The folks who are doing the recovery searching are a brave group of people.  There&#039;s not much else that&#039;s any harder to do - and live with for the rest of their lives.  I applaud them!&lt;BR/&gt;&lt;BR/&gt;Keep on reading here - we&#039;re getting great comments!&lt;BR/&gt;&lt;BR/&gt;Regards,&lt;BR/&gt;Diana</description>
		<content:encoded><![CDATA[<p>Kerry,</p>
<p>Thanks for your comment.  I believe that a good project manager would have included the survivors who were providing assistance.  Most likely with a coordinator and as much equipment and supplies as possible.</p>
<p>An excellent project manager utilizes all available resources.  She/he includes all stakeholders in the communication system.</p>
<p>I chose not to discuss the local &#8211; state and municipal &#8211; leadership for a reason.  They were also affected by the hurricane.  I understand that there were a couple of suicides in the New Orleans police force.  People can only do so much &#8211; dealing with personal loss is more than enough for most.</p>
<p>The folks who are doing the recovery searching are a brave group of people.  There&#8217;s not much else that&#8217;s any harder to do &#8211; and live with for the rest of their lives.  I applaud them!</p>
<p>Keep on reading here &#8211; we&#8217;re getting great comments!</p>
<p>Regards,<br />Diana</p>
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		<title>By: Kerry D</title>
		<link>http://www.shipwreckedproject.com/blog/steaming-mad/comment-page-1#comment-8</link>
		<dc:creator>Kerry D</dc:creator>
		<pubDate>Tue, 06 Sep 2005 19:11:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.shipwreckedproject.com/?p=10#comment-8</guid>
		<description>If this rant is truly aimed at a resolution (and not all rants are - my own are often simply rants) I would ask that y&#039;all please give credit for incompetence to all who deserve it.&lt;BR/&gt;&lt;BR/&gt;It ain&#039;t just a failure of project management at the federal level. There were/are significant facts pointing to such failures in local governments as well. (Remember the picture of the &quot;bus pool&quot; which can be laid directly at the feet of the &quot;project managers&quot; in the city government)&lt;BR/&gt;&lt;BR/&gt;Also keep in mind there are &quot;projects&quot; to manage, and there are decisions to be made. There can be massive, beautiful, practical and effective plans in place, but until decisions are made to implement them, they are just plans or projects.&lt;BR/&gt;&lt;BR/&gt;In fact, the majority of &quot;successful&quot; stories are about local (and non-official, and non-managment) people taking the initiative and &quot;managing&quot; a project directly in front of them. &lt;BR/&gt;&lt;BR/&gt;Examples: &lt;BR/&gt;- The young man who &quot;managed&quot; a school bus and drove nearly 100 people to Dallas. And is apparently at risk of being charged with a crime by the City!&lt;BR/&gt;- Many instances of neighbors helping their elderly and handicapped neighbors to places of safety by floating them on rafts, or wheeling them in shopping carts (stolen/looted shopping carts no doubt!)&lt;BR/&gt;- Another gentleman who &quot;manged&quot; to find an abandoned boat, and paddled, using a 2x4 plank (because the motor did not work on the boat-and he did not have a paddle) a mile and a half each way carrying folks from a waterlogged neighborhood to a highway overpass above water. He did this many times in spite of the fact that he could have remaind on the overpass himself the first time he arrived there.&lt;BR/&gt;&lt;BR/&gt;That there are thousands of these stories, and they are classic examples of management being micro - which is not the same as micromanagement!&lt;BR/&gt;&lt;BR/&gt;Notwithstanding the above, Yes, by all means lets have skill and leadership at the upper levels, mid levels, and lower levels of government - but lets not pretend either that organized government agencies are the only answer. We must realize that any organization is going to have a delayed response simply because it is an organization - and by definition they will initially take time to &quot;organize&quot;.&lt;BR/&gt;&lt;BR/&gt;And, with practicality, lets also consider, as part of the &quot;project&quot; the ability to recognize, support and encourage initiative in the citizenry. This may be the most difficult lesson from this disaster for project manager&quot; to learn. That sometimes actions taken by individuals outside the &quot;manager&#039;s&quot; control can actually be useful!&lt;BR/&gt;&lt;BR/&gt;In truth, anyone who simply waits for someone from a government agency to save/help them in such an emergency is, if not foolish, at least, passive. &lt;BR/&gt;&lt;BR/&gt;Don&#039;t people learn CPR and first aid because most of us know, no matter how good the intentions or desires of offical first responders, it takes time for an ambulance to arrive?  &lt;BR/&gt;&lt;BR/&gt;Evidence shows clearly that in this emergency, people who took the initiative, whatever their cultural/economic status, had more success and &quot;managed&quot; their &quot;projects&quot; much more effectively than those who simply waited for a government agency to show up.&lt;BR/&gt;&lt;BR/&gt;Keep it up people, I say.</description>
		<content:encoded><![CDATA[<p>If this rant is truly aimed at a resolution (and not all rants are &#8211; my own are often simply rants) I would ask that y&#8217;all please give credit for incompetence to all who deserve it.</p>
<p>It ain&#8217;t just a failure of project management at the federal level. There were/are significant facts pointing to such failures in local governments as well. (Remember the picture of the &#8220;bus pool&#8221; which can be laid directly at the feet of the &#8220;project managers&#8221; in the city government)</p>
<p>Also keep in mind there are &#8220;projects&#8221; to manage, and there are decisions to be made. There can be massive, beautiful, practical and effective plans in place, but until decisions are made to implement them, they are just plans or projects.</p>
<p>In fact, the majority of &#8220;successful&#8221; stories are about local (and non-official, and non-managment) people taking the initiative and &#8220;managing&#8221; a project directly in front of them. </p>
<p>Examples: <br />- The young man who &#8220;managed&#8221; a school bus and drove nearly 100 people to Dallas. And is apparently at risk of being charged with a crime by the City!<br />- Many instances of neighbors helping their elderly and handicapped neighbors to places of safety by floating them on rafts, or wheeling them in shopping carts (stolen/looted shopping carts no doubt!)<br />- Another gentleman who &#8220;manged&#8221; to find an abandoned boat, and paddled, using a 2&#215;4 plank (because the motor did not work on the boat-and he did not have a paddle) a mile and a half each way carrying folks from a waterlogged neighborhood to a highway overpass above water. He did this many times in spite of the fact that he could have remaind on the overpass himself the first time he arrived there.</p>
<p>That there are thousands of these stories, and they are classic examples of management being micro &#8211; which is not the same as micromanagement!</p>
<p>Notwithstanding the above, Yes, by all means lets have skill and leadership at the upper levels, mid levels, and lower levels of government &#8211; but lets not pretend either that organized government agencies are the only answer. We must realize that any organization is going to have a delayed response simply because it is an organization &#8211; and by definition they will initially take time to &#8220;organize&#8221;.</p>
<p>And, with practicality, lets also consider, as part of the &#8220;project&#8221; the ability to recognize, support and encourage initiative in the citizenry. This may be the most difficult lesson from this disaster for project manager&#8221; to learn. That sometimes actions taken by individuals outside the &#8220;manager&#8217;s&#8221; control can actually be useful!</p>
<p>In truth, anyone who simply waits for someone from a government agency to save/help them in such an emergency is, if not foolish, at least, passive. </p>
<p>Don&#8217;t people learn CPR and first aid because most of us know, no matter how good the intentions or desires of offical first responders, it takes time for an ambulance to arrive?  </p>
<p>Evidence shows clearly that in this emergency, people who took the initiative, whatever their cultural/economic status, had more success and &#8220;managed&#8221; their &#8220;projects&#8221; much more effectively than those who simply waited for a government agency to show up.</p>
<p>Keep it up people, I say.</p>
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		<title>By: Diana Lindstrom</title>
		<link>http://www.shipwreckedproject.com/blog/steaming-mad/comment-page-1#comment-9</link>
		<dc:creator>Diana Lindstrom</dc:creator>
		<pubDate>Tue, 06 Sep 2005 17:20:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.shipwreckedproject.com/?p=10#comment-9</guid>
		<description>Charles, Andy, and Anonymous,&lt;BR/&gt;&lt;BR/&gt;I&#039;m sure we&#039;ll all continue ranting for quite some time to come.  I appreciate your comments.&lt;BR/&gt;&lt;BR/&gt;Did you see the article in the Washington Post about dismantling FEMA?  (washingtonpost.com, Destroying FEMA, By Eric Holdeman, Tuesday, August 30, 2005)&lt;BR/&gt;&lt;BR/&gt;FEMA had similar problems in 1992 with Hurricane Andrew in Florida - although it wasn&#039;t as large an area of destruction.  And there weren&#039;t as many people who were affected.&lt;BR/&gt;&lt;BR/&gt;Again, I believe that the president should consider appointing someone who is QUALIFIED to head up our federal emergency response organization (FEMA).</description>
		<content:encoded><![CDATA[<p>Charles, Andy, and Anonymous,</p>
<p>I&#8217;m sure we&#8217;ll all continue ranting for quite some time to come.  I appreciate your comments.</p>
<p>Did you see the article in the Washington Post about dismantling FEMA?  (washingtonpost.com, Destroying FEMA, By Eric Holdeman, Tuesday, August 30, 2005)</p>
<p>FEMA had similar problems in 1992 with Hurricane Andrew in Florida &#8211; although it wasn&#8217;t as large an area of destruction.  And there weren&#8217;t as many people who were affected.</p>
<p>Again, I believe that the president should consider appointing someone who is QUALIFIED to head up our federal emergency response organization (FEMA).</p>
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		<title>By: Andy</title>
		<link>http://www.shipwreckedproject.com/blog/steaming-mad/comment-page-1#comment-10</link>
		<dc:creator>Andy</dc:creator>
		<pubDate>Tue, 06 Sep 2005 13:58:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.shipwreckedproject.com/?p=10#comment-10</guid>
		<description>It is appalling and repugnant the way this whole thing has unfolded. It is beyond incompetence and an embarrassment to the rest of the world.&lt;BR/&gt;&lt;BR/&gt;Andy (Wibbels)</description>
		<content:encoded><![CDATA[<p>It is appalling and repugnant the way this whole thing has unfolded. It is beyond incompetence and an embarrassment to the rest of the world.</p>
<p>Andy (Wibbels)</p>
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		<title>By: Anonymous</title>
		<link>http://www.shipwreckedproject.com/blog/steaming-mad/comment-page-1#comment-11</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Tue, 06 Sep 2005 13:57:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.shipwreckedproject.com/?p=10#comment-11</guid>
		<description>&lt;I&gt;How many civil, structural, and dam engineers had to tell them that the levees in New Orleans could not withstand a category 4 or 5 hurricane? &lt;/I&gt;&lt;BR/&gt;&lt;BR/&gt;Evidentally they were waiting for a way to contract Cheney&#039;s Halliburton to do the repair.  Heck, why waste our Army&#039;s resources on civil engineering when Halliburton could be paid to do the work while increasing stock prices, etc?  Now, not only have they been contracted to oversee the levee repair, but surprise, surprise, they&#039;ve been contracted to assist in all kinds of Katrina repair. http://tinyurl.com/9vhzf&lt;BR/&gt;&lt;BR/&gt;It&#039;s like this:  would you hire a government repair team when your best friend&#039;s corporation is available to do the same job?  Nah, you&#039;d keep it in the family.&lt;BR/&gt;&lt;BR/&gt;Your outrage is completely founded in truth. I&#039;m not a tin-hat toting theorist.  These are facts, and not only do they display poor project management, they also reveal typical symptoms of micro-management and supply/distribution nespotism.</description>
		<content:encoded><![CDATA[<p><i>How many civil, structural, and dam engineers had to tell them that the levees in New Orleans could not withstand a category 4 or 5 hurricane? </i></p>
<p>Evidentally they were waiting for a way to contract Cheney&#8217;s Halliburton to do the repair.  Heck, why waste our Army&#8217;s resources on civil engineering when Halliburton could be paid to do the work while increasing stock prices, etc?  Now, not only have they been contracted to oversee the levee repair, but surprise, surprise, they&#8217;ve been contracted to assist in all kinds of Katrina repair. <a href="http://tinyurl.com/9vhzf" rel="nofollow">http://tinyurl.com/9vhzf</a></p>
<p>It&#8217;s like this:  would you hire a government repair team when your best friend&#8217;s corporation is available to do the same job?  Nah, you&#8217;d keep it in the family.</p>
<p>Your outrage is completely founded in truth. I&#8217;m not a tin-hat toting theorist.  These are facts, and not only do they display poor project management, they also reveal typical symptoms of micro-management and supply/distribution nespotism.</p>
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		<title>By: Charles Dominick, SPSM</title>
		<link>http://www.shipwreckedproject.com/blog/steaming-mad/comment-page-1#comment-12</link>
		<dc:creator>Charles Dominick, SPSM</dc:creator>
		<pubDate>Tue, 06 Sep 2005 11:29:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.shipwreckedproject.com/?p=10#comment-12</guid>
		<description>Great rant, Diana.  The human tragedy has everything to do with poor project management.&lt;BR/&gt;&lt;BR/&gt;Keep up the good work.&lt;BR/&gt;&lt;BR/&gt;Sincerely,&lt;BR/&gt;Charles</description>
		<content:encoded><![CDATA[<p>Great rant, Diana.  The human tragedy has everything to do with poor project management.</p>
<p>Keep up the good work.</p>
<p>Sincerely,<br />Charles</p>
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